01
Older workers are out of control
The first thing you should know is that the company trusts your abilities and gives you the power to manage your people.At work, you need to be bold in your management and communicate with employees.
For those who do not follow your boss's instructions, find out why she is not following you, whether there is something you are doing that makes her unhappy or something else.
How to make employees happy at work?
As a team leader, I have the responsibility and obligation to build a relaxed and pleasant working atmosphere for my subordinates.Because only in a happy environment, to have a happy mood, to work happily.
The team leader should adjust his work mentality and insist on more recognition, more encouragement and less criticism in daily work.Learn to care about subordinates, more communication with subordinates;
Praise employees who do a good job, deal with problems fairly, and create a relaxed and harmonious working environment.So that employees can be happy at work.
How to motivate employees?
It must be tedious to repeat the same routine of work every day.As the team leader, I can often organize some competitions and give appropriate rewards to improve the competitive atmosphere among employees and mobilize their work enthusiasm.
For example: knowledge quiz competition, the evaluation among the group members.
In addition, take advantage of the opportunity of the pre-shift meeting or post-shift meeting to inform all colleagues of the set goals and motivate employees to work actively.
How does 04 encounter employee mood low?
When employees feel depressed at work, it has a lot to do with the team leader's ability to manage things.
Such as lack of leadership, lack of attention to prevent obstacles in work, lack of reliance and communication with employees, and failure to properly handle disputes at work, etc., will cause employees to feel depressed.
In addition to the work of more contact with the staff, the team leader should also be close to it in life, understand the staff in many ways.
Once an employee is found to be depressed, communicate with them in a timely manner to eliminate difficulties in their work and provide guidance for their personal life.
To those who have lost their confidence because of overwork, we need to reposition them so that they can be happy and develop their confidence.
If you have a problem in your personal life, try to solve it.
How to resolve conflicts among employees?
The conflict will not go away by itself.If left unchecked, conflicts between subordinates will only escalate and it is your responsibility to restore harmony to the team you are leading.In resolving conflicts, we must keep in mind:
Maintain an objective attitude.Don't assume one side is wrong. Listen to both sides.The best approach may be to let both sides of the conflict work it out for themselves, with you acting as a mediator.
You can see one side alone or both sides together, but whatever approach you take, make it clear to both sides that the conflict will be resolved.
In addition, in order for the talks to succeed, we must do the following:
1. Determine a time and place.Take enough time to ensure that the talks are not made public.
2. State your purpose.Let your team know from the beginning that you need the facts.
3. Listen to different opinions.Don't interrupt or give advice until you know the facts.
Let the other person talk first. Is their conflict due to a specific issue, or is it simply a matter of emotional or personality discord?
4. Pay attention to posture and language.You must always appear interested, listening, and impartial in your presence, without giving any impression of suspicion or disgust;
You should not nod your head in agreement when the team member is telling the story. You should not make both sides feel that you are on one side or the other. Neutrality helps to convince both sides of the conflict that you are impartial.
Reiterate the facts.Reiterate what you have learned from both sides, without misunderstanding.
6. Seek solutions.Allow the parties to propose solutions, especially those that can be done by both parties.
7. Make an action plan.Work with both parties to develop a plan of action for the next step, and obtain the commitment of both parties to implement the plan.
8. Record and remind.After writing down the agreement, let both parties know that the party who refuses to implement the agreement will have serious consequences.
Don't forget the work after the meeting.The talks could open up the cause of the conflict and lead to a series of changes.But you can't assume that the meeting is over and the conflict is resolved.
When the two sides return to work, they may try to reconcile, only to fall out again.
Your ability to handle conflict with decisiveness shows that you are doing your job as a team leader.Your handling sends a clear signal to subordinates that you will not tolerate conflict, but that you are willing to make an effort to resolve any problems.
06 boss's relative, defy management how to do?
You must be aware that the emergence of such a special team member in your team will affect the work mentality of other team members.
You need to bring the situation to your boss, explain how the team member is doing, and emphasize if the team member isn't improving.
Other team members can be very vocal and make it difficult for you to do your job. Ask your boss how to handle this.
If your boss ignores this matter, you should not give special treatment to the team members because of their special relationship. You should use your power as the team leader to deal with it fairly and impartially.
He/she should be encouraged to make progress actively and fully show his/her ability, which can not only make relatives have face, but also make greater development for himself/herself.
What if the team members don't want to change their posts?
As a team leader, you should fully communicate with the transferred team members.
However, it is important to note that you should never make a promise to your team members, such as "call back after a period of time when there are enough staff". If you fail to do so, your team members will feel cheated and resist your work.
Do you often take responsibility for your team members?
If it is the fault of a team member, the team leader should first assume the responsibility of dereliction of duty. After all, a team member is his subordinate, and a subordinate's mistake is his dereliction of duty.
Then, after we get to the bottom of the matter, we can decide whether to punish or criticize the team members.
The responsibility should also be differentiated from the specific situation, and the responsibility should not be taken on a regular basis. This will make the team member dependent, and make the team member take due responsibility so that he can learn lessons and grow up.
The group members threatened to resign and disobeyed the arrangement
When such a situation occurs to subordinates, the team leader should first control his own emotions, and then calmly persuade the team members not to face each other.
Let the team members know that as a member of the company, they should obey the company's arrangement. No matter what job is assigned, they believe that the team members have the corresponding ability and can do a good job.
Only when team members do every task well can they show their ability and value.
At the same time, make it clear that threatening to resign is not the way to solve the problem.
What's more, a team member who often talks about "quitting" shows indifference to the work and the company in others' eyes.
If you have a problem with the company's arrangements, it is only right to speak up and work together to solve it.
Is it effective to make the team members afraid of themselves?
As a team leader, first of all, you should understand what the purpose of making the team members afraid of yourself is to make the team members work well and obey yourself absolutely. However, a team member who is afraid of the leadership is impossible to work hard.
The reason is very simple, he is always in a state of alert, afraid of being scolded, a heart can not do two things, how can seriously work to ensure work efficiency?
Therefore, in order to manage the team members well and establish their own prestige, it is the most important thing to make each team member respect you, rely on you, unite around you, and devote themselves to work at any time to ensure the work efficiency.